Last updated: May 19, 2026
While Lucid Tonic is based in Australia, we recognize that some of our website visitors and potential clients may be from the European Union. We are committed to transparency and compliance with the General Data Protection Regulation (GDPR) for all EU residents whose data we process.
We process personal data under the following legal bases:
If you are an EU resident, you have the following rights regarding your personal data:
You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded or excessive.
You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
You have the right to request that we erase your personal data, under certain conditions.
You have the right to request that we restrict the processing of your personal data, under certain conditions.
You have the right to object to our processing of your personal data, under certain conditions.
You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
Where we rely on consent to process your personal data, you have the right to withdraw that consent at any time.
While we are not required to appoint a Data Protection Officer under Australian law, we have designated a privacy contact for GDPR-related inquiries:
Email: [email protected]
Your personal data is primarily stored in Australia. If we transfer data outside the EU, we ensure appropriate safeguards are in place, including:
We retain personal data only as long as necessary for the purposes set out in our Privacy Policy or as required by law. Retention periods vary depending on the type of data and the purpose for which it was collected.
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:
In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, as required by GDPR.
We do not use automated decision-making or profiling that produces legal effects or similarly significant effects on individuals.
Our services are not directed at children under 16 years of age. We do not knowingly collect or process personal data from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
We use cookies and similar technologies. You can control your cookie preferences at any time. For detailed information, please see our Cookies Policy.
We may use third-party services that process personal data on our behalf. We ensure these processors:
We may update this GDPR compliance statement from time to time. We will notify you of any material changes by posting the new policy on our website with an updated effective date.
To exercise any of your GDPR rights, please contact us at:
Email: [email protected]
Address: Level 3, 147 Collins Street, Melbourne VIC 3000, Australia
We will respond to your request within one month. If your request is complex or we receive multiple requests, we may extend this period by two months, and we will inform you of the extension and the reasons for it.
If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with a supervisory authority in the EU member state where you reside, work, or where the alleged infringement occurred.
For questions about this GDPR compliance statement or our data practices, please contact:
Lucid Tonic
Email: [email protected]
Address: Level 3, 147 Collins Street, Melbourne VIC 3000, Australia